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friday mixed tape: for BELL CANADA

In honour of how unhappy I am with Bell Canada for cutting off my phone for a week, telling me twice it would be reconnected without reconnecting, charging me for a long distance plan I did not order, disabling my call answer, and requiring calls to 5 different departments (customer service, credit, technical and repairs, billing, and collections) on 5 different occasions (many departments getting 2 and 3 calls from us, without ever allowing us to get back to the person we were originally talking to – often making us wait, again, in the good old “all our agents are busy” queue … etc etc …), and then having the gall to offer 20 fri**ken dollars for all the headache they caused. Did I mention I am not happy with Bell Canada and their dismal customer service? By the way, today after all the bloody mess they tell us, “Oh the problem is that we are changing billing systems, and half of your account is in one system, and the other half in the other.” Yeah. Thanks for telling me that after a week and a half battling with your idiotic customer service system which insists on telling us that we are at fault. Thanks Bell.

Anyway, here is my heavy metal mix … starting with Hells Bells, in honour of their Customer Service system, and then getting a bit off topic, I guess, but imagine all that Heavy Metal angst focused like a laser beam of pissed offedness directly at the Vice President of Customer Service of Bell Canada, whose name, not surprisingly, is not so easy to find online. But I will find it.

Anyway. Enjoy:
AC/DC: Hells Bells

Iron Maiden: Run to the Hills
(here I like to substitute “Bell Canada” for “White Man”)

Black Sabbath: Paranoid

(for a cheerier mixed tape, Kara did an all-OK-Go mix)


  1. Dan Parsons Dan Parsons 2007-08-18

    Hugh, I love it when you’re angry, and I hope you find your man.

  2. Cathi Bond Cathi Bond 2007-08-21

    I had a similar experience with Ma myself and was told “The robot has your order.” It’s a terrible company. I wonder why everybody wants to buy it.

  3. Carl Mercier Carl Mercier 2007-08-23

    We just had to cancel Bell DSL at the office here. The connection was always dropping and it was just sloooow.

    When I called to cancel, they wanted to charge me a cancellation fee because I was breaking my contract with them. Last time I checked, a contract was 2-ways: they offer a service, I pay.

    They’ve also been double-billing me from the beginning (I have 2 accounts in their system for whatever reason). Countless calls to their billing dept didn’t fix this one, so I just throw their bills in the thrash now.

    Ironically, I only have good things to say about them for my home connection.

    Did you ever notice that Bell rhymes with Hell?

  4. Carl Mercier Carl Mercier 2007-08-23

    Unrelated, but I just watched the Sabbath video, and OMG, Tony Iommi is just booooring to watch on stage!

    Also watched the Maiden video. Back in the days, I thought it was cool to dress like that… lol :)

  5. Hugh Hugh 2007-08-24

    my move from sympatico to videotron at home has been good so far (except the new 100 Go up/down limit – bastards).

    i don’t think vidtron can be worse than bell for customer service, but i don;t expect them to be better.

    re: vids… i was a punk-rock kid, which meant i didn’t like metal … but man, can bruce sing.

  6. Dan Parsons Dan Parsons 2007-08-24

    Hugh, they limit you to 100gb per month? My god, Kara and I probably push 1tb a month…

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