Categories: urbanism

STM’s New Dumb Card: Opus

I wrote to the STM, about their new Opus Card:

Why can I only put 6 rides/tickets at a time onto my OPUS card? I don’t want a weekly or monthly card, but I want to load up with many rides, not just 6. This does not make any sense at all. Are you planning to change this? Because if not, you will have very many very unhappy clients.
Thanks …

They responded:


It is currently possible to load up to two six-ticket booklets on an Opus card. However, should you have 7 tickets left on your card, it would not be possible to load another booklet, as the total would be 13 instead of 12 tickets.
These limits have been set mostly to avoid mistakes during the new system’s deployment. It is planned that these limits will eventually be reconsidered.

A new STM product will however be available as of January 2009: the ten-ticket booklet to be loaded on an Opus card.

Your comment will be forwarded to the authorities in charge to be taken into account.

Thank you and have a nice day,


Avoid mistakes? Like: oh, I am too stupid to know how many tickets I want? … Maybe a screen that says: “How many tickets do you want? 6, 12, 24, 48, etc…” Or: “How much money would you like to add to your card? $5, $10, $25, $50?”

Goddammit. Smart card, my ass.

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