Hugh McGuire

publishing, technology, media, philosophy, a bit of politics.

aol/hotmail and what you are allowed to read?

Truthout.org is a lefty news agreggator, and a non-profit org. They send out newsletters and the like to subscribers. Recently, apparently, AOL and hotmail have stopped delivering truthout emails to hotmail and AOL email users – or have labelled truthout.org as spam, so the emails are not going thru. Says truthout: While AOL has been […]

to do: steal MBP, post pic to flickr

(thanks Kara)

why do internet fights hurt me so?

Just had a recent spate of flamey acrimony on LibriVox (which is usually an oasis of kind and pleasant discussion). It’s amazing how draining these things are for people. I didn’t get too worked up personally, tho I spent too much time trying to convince people to stop being so … imflamatory. And I did […]

types: telephone customer service

1. obstructionist. main characteristics: many departments who don’t communicate; inability to record details of previous (fruitless) customer service discussions; require you to repeat your story over and over; assumption is always that the problem is your fault or that the problem is “impossible”; different stories from different departments; telling you problem is fixed is just […]